The Wachanga Services offered via the Website and Wachanga Apps allow parents to plan pregnancy, save information about their well-being and health during pregnancy planning, during pregnancy and after the birth of a child, save important information about the development and health of the child, share updates on the first years of their child’s life.
(1) description of personally identifiable information collected by the Website, Wachanga Apps and Services;
(2) how this information is used;
(3) with whom this information may be shared;
(4) choices available to you regarding the collection, use, and distribution of such information;
(5) security procedures that are in place to protect against the loss, misuse, or alteration of personally identifiable information under our control; and
(6) instructions on how you can access and correct inaccuracies in personally identifiable information collected from you.
A Word from Wachanga
The Wachanga, Wachanga Apps and Services are United States-based services. However, because access to the Wachanga Website, Wachanga Apps and Services may use the internet infrastructure of different jurisdictions, use of the Wachanga Website, Wachanga Apps and Services may be subject to the laws of various jurisdictions, including the laws of the United States and the European Union. For example, personally identifiable information collected in the European Union and its Member States is subject to the General Data Protection Regulation (“GDPR”).
Wachanga may also be required by law enforcement or judicial authorities to provide personally identifiable information to appropriate governmental authorities. If requested by law enforcement or judicial authorities, Wachanga will provide this information upon receipt of appropriate documentation. Wachanga may also provide information to law enforcement to protect its property and the health and safety of individuals as permitted by statute.
A. INFORMATION WE COLLECT
Information We Collect Through the Wachanga Services
The Wachanga Services may be used by users with User Accounts (“Registered Users”) as well as users without User Accounts (“Unregistered Users”). However, the Wachanga Services functionality may be significantly limited for Unregistered Users.
We may collect Personal Data about you such as:
PERSONAL DATA: Full name or nickname, email address, phone number, gender, date of birth, password, location, place of residence, time zone, service preferences, identifiers (profile ID attached to your profile data, IP address, analytics IDs, conversation/consultation ID, device ID, messenger ID).
HEALTH DATA: When you use the App, you may choose to provide personal information about your or your child's health such as weight, body temperature, menstrual cycle dates, symptoms, health goals,
other information about your health and activities.
TECHNICAL INFORMATION: Web browser type and version, device model, screen information, mobile service provider, installed app version, OS version, location (country and city), time zone, IP address at the time of usage, messenger identifier, logs on your usage of the Wachanga Services, which include such information as articles you have viewed in Wachanga.
ANALYTICAL INFORMATION. Hashed IP address, hashed profile ID or guest profile ID, hashed conversation/consultation ID, analytics provider's unique user ID (Firebase ID) or client ID (Google Analytics ID) or Messenger ID, third-party cookies.
INFORMATION ON HOW YOU USE WACHANGA SERVICES: general activity, sessions information, app info, authentication, acquisition channel, notification activity, activity within our Services and features
APP DATA FROM THIRD-PARTY SERVICES. Data from services such as Apple HealthKit, Google Fit, and others. Such imported information may include: sports activities, weight, calories burnt, heartbeat rate, number of steps/distance traveled, and other information about your health.
Information We Collect Through the Website
The Website does not automatically collect personally identifiable information from your computer when you browse the Website and request pages from our servers. This means that, unless you voluntarily and knowingly provide us with your personally identifiable information (such as by registering for a User Account for the Services or sending an e-mail to Wachanga), Wachanga will not know your name, your e-mail address, or any other personally identifiable information when you browse the Website.
When you use the Website, Wachanga Apps or Services, Wachanga or trusted third parties authorized by Wachanga may collect certain technical and routing information about your computer (also known as environmental variables). When you browse the Website, Wachanga Apps or Services, your Internet browser (such as Mozilla Firefox, Google Chrome, or Microsoft Internet Explorer) automatically transmits information to Wachanga each time you access content on one of our internet domains. Examples of such information include the URL of the particular web page you visited, your computer’s IP (Internet Protocol) address, and your Internet browser version. We collect this information in order to make the Website, Wachanga Apps and Services function properly and provide you the Website’s functionality. We also use this information to better understand how visitors use the Website, Wachanga Apps and Services and how we can better adjust the Website, Wachanga Apps or Services, their contents, and functionality to meet the needs of our users. However, this information is not associated with any personally identifiable information.
Providing Information to Wachanga
You never have to provide personally identifiable information to Wachanga. However, should you choose to withhold certain required information, Wachanga may not be able to provide you with some or all of the Services. For instance, a User Account is necessary to enjoy all of the Wachanga Services features. Some of the information we ask you to provide may be identified as mandatory or optional. If you do not provide the mandatory information with respect to a particular activity, you may not be able to engage in that activity. Wachanga will inform you of the mandatory or optional nature of the requested or required information.
When you submit personal identifiable information to Wachanga through the Website, Wachanga Apps or Services, you understand and agree that this information may be transferred across international boundaries and may be stored and processed in any of the countries in which Wachanga and its affiliates and subsidiaries maintain offices or web hosting servers. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by trusted vendors of Wachanga. Such vendors are contractually bound not to use your personal information for their own purposes or provide it to any third parties.
The partners may also use User Content in connection with commercial, sponsored, or related content, within the Website, or Services (such use referred to as “Sponsored Content”). If your User Content (including your name, username, profile picture, content, photograph, or other likenesses) is used on the Website, Wachanga Apps or Services for purposes of Sponsored Content, Wachanga will notify you of this use and provide you the option to “opt-out” of having your User Content used in this way. Also, you may choose to prevent all future use of your User Content for purposes of Sponsored Content within the Website, Wachanga Apps and Services. If you are under the age of eighteen (18) or under any other legal age of majority, you represent that at least one of your parents or legal guardians has also agreed to the terms of this section (and the use of your name, username, profile picture, content, photograph, or other likenesses) on your behalf. Parents or legal guardians of minor children whose User Content appears in Wachanga’s Sponsored Content may choose to “opt-out” and prevent all future use of a minor’s User Content in this way. If you are unsure whether your User Content has been used as part of Wachanga’s Sponsored Content and would like to find out, please contact us at firstname.lastname@example.org. Wachanga will need to verify your identity before responding to any requests so please be prepared to provide certain information such as your username, password, or other information as requested by Wachanga.
Wachanga also reserves the right to use User Content in connection with its commercial activities within the Website, Wachanga App or Services, and to offer you additional Services either for a fee or without. If your User Content (including your name, username, profile picture, content, photograph, or other likenesses) is used by us in this manner, Wachanga will notify you of this use and provide you the option to “opt-out” of having your User Content used in this way.
You may be provided an opportunity to subscribe to periodic newsletters from Wachanga or product updates from Wachanga’s advertisers. The newsletters and product updates are marketing tools that allow Wachanga and its advertisers to inform you of services, products, and updates, as well as other news that may be relevant to you. Subscription may require you to provide your first and last name, your email address, and other information. You will be given the opportunity to choose the type of information Wachanga or its advertisers provide to you and you can opt-out from receiving updates by unsubscribing via the “Unsubscribe” link contained in the email or by either making the corresponding selection in your User Account or by request at email@example.com. Opting-out of these emails will not end the transmission of important service-related emails that are necessary to your use of the App.
In order to provide communication services, we engage third-party service providers to carry out such newsletter services, surveys or notifications campaigns.
Wachanga encourages all of its users to sign up for User Accounts in order to access the full range of features offered by the Website, Wachanga Apps and Services. When registering for a User Account, Wachanga will ask you to provide certain information. Such information may include your name, e-mail, gender, age group, and other personally identifiable information. Additionally, you may log into the Services using an authorized third party social network account, such as a Facebook, Twitter, Google + or Instagram account. In the event that you log into the Services using a third party social network account, Wachanga may collect certain information from your third party social network account profile as well as information regarding your activities on the third party social network. It is completely optional for you to register for a User Account or engage in activities requiring a User Account.
Once you create a User Account, you will be deemed a Registered User and will be able to access, review and update your User Account information through the Services. You may also request to access and change your personal information and privacy preferences by contacting us at firstname.lastname@example.org.
If you wish to deactivate your User Account, you can do so by selecting the corresponding option in your User Account or contacting Wachanga at email@example.com. When you deactivate your User Account, some or all of the information stored and maintained as part of your account may be retained on our servers, including the User Content uploaded via the Services.
Third Party Websites and Mobile Apps
The Website, Wachanga Apps and Services may contain links to websites and mobile apps (“third-party services”) owned and operated by third parties. Such links are presented for your convenience and information. Wachanga does not control these third-party services and is not responsible for their privacy practices or content. Wachanga does not control the information collection and distribution policies on such services other than those that are under the control of Wachanga itself. Content on third-party services may not reflect products, services, and/or information provided by Wachanga. Third parties may also set their own cookies and/or use web beacons, which may be used to identify some of your preferences or to recognize you if you have previously had to contact these third parties. Wachanga does not control the use of such technology by third parties, the information they collect, or how they use such information. You should direct all concerns regarding any third party service to the site administrator or webmaster of such service.
In addition to Wachanga’s own advertising on the Website, Wachanga Apps, or Services, Wachanga also uses third-party advertising companies to serve ads when you visit the Website, use Wachanga Apps or Services. These companies may use general information about your visits to the Website, Wachanga Apps and Services as well as other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and your choices as to not having your information used by these companies, please direct such concerns to the respective company’s administrator or webmaster.
Third Party Applications
Information Relating to Children
The Children's Online Privacy Protection Act (COPPA) was passed by the U.S. Congress in November 1998. COPPA provides parents with specific rights regarding their children's privacy. For additional information and resources on COPPA, please visit the Federal Trade Commission Web site at http://www.ftc.gov/. The Wachanga Website, Wachanga Apps and Services are not directed at children under 13 years of age and, therefore, COPPA does not apply. However, we recognize that children under the age of 13 may access the Wachanga Website, Wachanga Apps and Services. The collection of information from such users is covered above. Parents and legal guardians may request that we review, delete, or stop the collection of personally identifiable information of their child. You may do so by contacting us at to firstname.lastname@example.org.
If you are aware of anyone under 13 using the Wachanga Services, please contact us at email@example.com and we will take required steps to delete such information and (or) delete their account.
Age limitation for EU residents. Due to requirements of the GDPR, you shall be at least 16 years old in order to use the App. To the extent prohibited by applicable law, we do not allow use of the App by the EU residents younger than 16 years old. If you are aware of anyone younger than 16 using the App, please contact us at firstname.lastname@example.org and we will take steps to delete such information and (or) delete their account.
Cookies and Web Beacons
The Website uses “cookie” and “web beacon” technology. “Cookies” are short pieces of data generated by a web server that a website stores on a user’s computer. Certain pages on our Website may require the use of a cookie for purposes of keeping information you enter on multiple pages together. Cookies also enable us to customize our Website and offerings to your needs and provide you with a better online experience with us. In addition, cookies are used to:
• measure usage of various pages on our Website to help us make our information; more pertinent to your needs and easy for you to access;
• identify and categorized the internet webpages from which the visitor came to the Website and observe the browsing patterns; and
• provide functionality such as online orders, Wachanga services and other functionality that we believe would be of interest and value to you.
In addition, the service providers we use to serve and host our advertisements, and/or deliver our e-mails use session and persistent cookies, to track the number of times the Website is accessed and whether the site was accessed from an advertisement. There are no cookies in advertisements or e-mails. The cookie generated from the advertisement or e-mail does not contain any personally identifiable information and will remain on your hard drive until you delete it.
You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so may adversely affect your ability to perform certain transactions, use certain functionality and access certain content on our Website.
Web beacons are used in combination with cookies to help website operators understand how visitors interact with their websites. A web beacon is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site. As opposed to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. These web beacons are not tied to personally identifiable information. The use of web beacons allows the site to measure the actions of the visitor opening the page that contains the web beacon. It makes it easier to follow and record the activities of a recognized browser, such as the path of pages visited at a website. Wachanga uses the information provided by web beacons to develop a better understanding of how the Website’s visitors use the Website and to facilitate those visitors' interactions with the Website. Wachanga may make the aggregate data obtained from web analytics (including from our third-party analytics providers, if applicable) publicly available. If this data is made available, none of the information will be personally identifying information or potentially-personally identifying information.
B. USE AND DISCLOSURE OF INFORMATION
How Your Personal Information Is Used
Wachanga collects information from you in order to record and support your participation in the activities provided by Wachanga. We may use your e-mail address to send a confirmation e-mail when you sign up for a User Account and, if necessary, may use other information you provide to contact you for help to process the purchase or service you have selected. Your personal information also may be used to keep you informed about new services, service upgrades, special offers, and other Services.
We may use your information, including your Personal Data, for the following purposes:
- to verify your identity;
- to personalize your experience when you use our Services. You can personalize your experience by adding health data into your profile, completing assessments, or using other services we offer. We will use this data to personalize Services, track your symptoms, assess your health, and display articles of interest to you;
- to send you information about our Services, health tips, technical notices, support messages, confirmations, and reminders;
- to analyze, operate, maintain and improve the App, to add new features and services to the App;
- for billing (invoicing), account management and other administrative purposes, if applies;
- to respond to your comments, questions, and requests and provide customer service;
- to monitor and analyze trends, usage and activities in connection with our App;
- solely with respect to information that you mark for sharing, for Company promotional purposes (except data from Apple HealthKit and Google Fit);
- to link or combine with information we get from others (except data from Apple HealthKit, Core Motion Framework, and Google Fit) or (and) from you to help understand your needs and provide you with better service (to use in the training of neural networks, artificial intelligence, as well as for any other automated decision-making processing);
- for scientific and academic research purposes; and
As described above, Wachanga may collect information about your use of the Website, Wachanga Apps and Services (such as the types of services used and how many users we receive daily).
Disclosure of Information to Third Parties
In operating the Wachanga Website, Wachanga Apps and Services, Wachanga may engage third parties, such as e-mail service providers, purchase shipping and order processing merchants and marketing companies that act as independent contractors on behalf of Wachanga. These parties are contractually prohibited from using your personally identifiable information for any purpose other than for the purpose Wachanga specifies. We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We prohibit the sale or transfer of personal information to entities outside of the Wachanga’s affiliates for their use without your approval.
In the event that all or substantially all of Wachanga’s stock and/or all or substantially all assets are transferred or sold to another entity, Wachanga may transfer personally identifiable information to the acquiring entity. If, as a result of such a business transition, your personally identifiable information will be used in a materially different manner than as described herein, you will be given choice consistent with our policy regarding notification of changes.
Disclosure of Information to Other Users
Through the use of the Wachanga Website, Wachanga Apps and Services, you may have the option to disclose personally identifiable information about yourself to other users. Certain personally identifiable information you disclose may be available to all users, such as information in your publicly-accessible account profile (“Public Information”). Other personally identifiable information may be intended only for particular users (“Private Information”), such a private correspondence to such users. Any disclosure of Public Information or Private Information is undertaken willingly by you and you agree that Wachanga is not responsible for the contents or consequences of any such disclosure. Wachanga encourages you to exercise extreme caution when disclosing any information about yourself to other users, especially Private Information. Although Wachanga will not disclose your Private Information, you agree that Wachanga is not responsible for any consequence whatsoever of your willing disclosure of Private Information or Public Information to other users.
Securing the Transmission and Storage of Information
A password is used to help protect your accounts and personal information. It is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving any site or service to protect access to your information from subsequent users.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
- access to your personal data and to certain other supplementary information that this Privacy Notice is already designed to address;
- require Us to correct any mistakes in your information which We hold;
- require the erasure of personal data concerning you in certain situations;
- receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations;
- object at any time to processing of personal data concerning you for direct marketing;
- object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you;
- object in certain other situations to our continued processing of your personal data;
- otherwise restrict our processing of your personal data in certain circumstances;
- claim compensation for damages caused by our breach of any data protection laws.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
- contact us using our Contact details below,
- contact us using our Contact details below,
- let Us have enough information to identify you,
- let Us have proof of your identity and address, and
- let Us know the information to which your request relates.
CHOICES AVAILABLE TO YOU
You may always choose whether or not to disclose personally identifiable information and that choice will not prevent you from using the Services. Please note, however, if you should choose to withhold certain requested information, we may not be able to provide you with some of the Services dependent upon the collection of this information. You will be given an opportunity to “opt-in” and make your preference choices for any items that are optional and which are not prerequisites for our rendering such services.
You can choose at any time to opt-out of receiving e-mails from Wachanga by clicking the unsubscribe link at the bottom of any email you receive from Wachanga or by contacting Wachanga directly at email@example.com. If you elect to opt-out, we will not, as applicable, share your personal information with third parties or send you emails. However, we may continue to use your personal information for internal purposes, to enhance your user experience or as necessary to administer the site or comply with applicable law.
We reserve the right to send a one-time registration confirmation e-mail, and infrequent service alert messages to users to inform them of specific changes that may impact their ability to use a service they have previously signed up for, regardless of email contact opt-in status. We also reserve the right to contact you if compelled to do so as part of a legal proceeding or if there has been a violation of any applicable licensing, warranty and purchase agreements. Wachanga is retaining this right because in limited cases we feel that we may need to contact you as a matter of law or regarding matters that will be important to you. This does not allow us to contact you to market a new or existing service if you have asked us not to do so, and issuance of these types of communications is rare.
To ensure that your request is honored, you must provide Wachanga with information sufficient for us to accurately identify and access your records. The information we require is your full name, address and the email address you provided to Wachanga when you requested services or products. Wachanga reserves the right to contact you to verify that we have accurately identified your record.
C. PRIVACY-RELATED INQUIRIES AND COMPLAINTS
Please note that if you provide Wachanga with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), Wachanga cannot guarantee that your most recent privacy preference will be honored.
Copyright © 2013-2020 Wachanga LTD. All rights reserved. This Website and accompanying products and documentation are the copyrighted property of Wachanga LTD and/or its licensors and protected by copyright laws and international intellectual property treaties. Wachanga and related logo, and all related product and service names, design marks and slogans are the trademarks and/or registered trademarks of Wachanga LTD. All other product and service marks contained herein are the trademarks of their respective owners. Any use of the Wachanga or third party trademarks or logos without the prior written consent of Wachanga LTD or the applicable trademark owner is strictly prohibited.